Shipping to United States
FAQs
FAQs
How do I place an order?
A: METALFRON INC accepts orders placed via our website, email. To place an order, we require a purchase order, which includes a purchase order number (if applicable), shipping and billing addresses and method of shipment preferred. Credit card orders are also accepted.
Q: What type of credit cards do you accept?
A: We accept Visa, MasterCard, and American Express.
Q: Are METALFRON products in stock and how may I obtain this information?
A: Product availability information is provided on individual product pages. Although we make every effort to ensure a continuous supply of our products, occasional circumstances may force us to discontinue or temporarily run out of a product. If you note on our website, we list the Inventory Status for each product.
Q: I am an individual not associated with a company/organization and am looking to purchase regulated items or dangerous goods. How can I purchase these compounds?
A: METALFRON INC is unable to offer such compounds to individuals at residential addresses.
Q: What is return policy?
A: Broken or damaged items must be reported immediately upon receiving your package (within 5 business days upon delivery). All materials and equipment are considered as received in good condition upon signature of delivery confirmation.
Please inspect these items for damage prior to signing off on the condition. If it becomes necessary to return a damaged item to Metalfron, please contact customer service at email: sales@metalfron.com for a replacement.